New members need to be approved by Black Onyx following the purchase of a subscription plan. During periods of high volume, this may take a couple of days.

Black Onyx is constantly aiming to expand its business relationships. Please visit our Careers page in order to find out more over current partnership possibilities.

Complaints regarding our service, members or any other issues may be directed to info@blackonyxapp.com.

Members can cancel their subscription through their profile page. Please note that Black Onyx does not provide refunds.